At Cornelius Hike, we are committed to delivering your orders with speed and care. Our goal is to ensure that your shopping experience is convenient and efficient. Please read the following information about our shipping process:
1. Shipping Locations
We are proud to offer worldwide shipping. No matter where you are, we’ll get your products to you as quickly as possible.
2. Shipping Methods
We offer reliable shipping methods to ensure the safety and timely delivery of your products. All orders are processed and shipped via trusted couriers, and you will be notified once your order has been shipped with tracking details.
3. Order Processing
Once you place an order with Cornelius Hike, we work quickly to process and prepare your items for shipment. Please allow up to 2 business days for order processing. Orders are shipped Monday through Friday, excluding holidays.
4. Shipping Charges
Shipping charges are calculated at checkout based on the destination and the size/weight of your order. You will be provided with the total shipping cost before completing your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive an email notification with tracking information. You can use this tracking number to check the status of your delivery at any time.
6. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of receiving your package. We will investigate the issue and provide a solution, which may include a replacement or refund.
7. Shipping Address
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
8. Contact Us
If you have any questions about shipping, please reach out to us [email protected].